Terms & Conditions
BOOKING CONFIRMATION
Your reservation will be confirmed once payment is processed. Kindly wait for our acknowledgement.
NON-REFUNDABLE POLICY
Please note that the deposit is non-refundable. In the event of cancellation or modification, the deposit will not be refunded under any circumstances.
BALANCE PAYMENT
The remaining balance is due before check-in. We kindly ask that you settle the full amount at that time.
RESERVATION CHANGES
Any changes to your reservation, including the number of guests, are subject to availability and may result in additional charges.
CHECK-IN / CHECK-OUT TIME
Check-in is 2 PM, and check-out time is 12 NN. Early check-ins or late check-outs are subject to availability and may incur additional charges.
SAME DAY CANCELLATION POLICY
The bookings made on the same day as the cancellation date are non-rebookable and non-refundable. In addition, the deposit will be forfeited. We encourage guests to confirm their booking and travel plans ahead of the scheduled arrival date.
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REBOOKING POLICY
You are allowed to rebook your reservation only ONCE for free, subject to availability. Rebooking requests must be made at least 7 days before your original check-in date.
◆ For any additional rebooking requests beyond the first, ₱500 will be deducted from your deposit per rebook.
â—† Rebooking is allowed only within 6 months after the confirmation of your initial reservation.
â—† Same-day rebooking and rebooking requests made less than 7 days before arrival will not be permitted.
PARTIAL NIGHT CANCELLATION POLICY
The 2nd night onward of the original reservation is required and non-cancellable. If cancelled, 50% of the original rate per night will still be charged.
ROOM CHANGE POLICY
If the number of guests decreases and a smaller room is requested:
â—† We may allow the change, but the original rate of the room will apply with no discount.
â—† If no smaller room is available, guests must stay in the original reserved room and pay the rate.
â—† Only one-time room change or reservation adjustment is allowed per booking.